FAQs

Renters must be 22 years or above at the time of rental.
The hirer may add on an extra driver with an additional cost, provided that he/she fulfills all the necessary requirements.
For your added convenience, we can deliver and collect vehicles right at your doorstep for a nominal fee. This service is subject to availability.
Clients have the option to pay in cash or credit card for their rental. (Note: Credit card is still required for security). Debit cards are not accepted as a security.
All vehicles picked up/dropped off at Dubai Airports will be charged an airport service surcharge.
All of our vehicles are installed with a Salik tag. Each crossing at the Salik toll gates will incur a charge of AED 5.
The customer will be responsible to settle the Insurance Excess or deductible amount listed on the Vehicle Hire Agreement in the event of any damage or loss (including fire and theft) caused to the vehicle provided it is used, operated or driven in conformity with the Vehicle Hire Agreement. A valid police report is mandatory.
If the hirer is travelling to Oman, he needs to collect an Oman Insurance Certificate from Speedy Drive car rental. Charges vary based on the vehicles, time and period.
The Hirer should return the vehicle with the same fuel level as given. If not, the hirer will be charged the cost of fuel plus a service charge.
In the unfortunate circumstances of an accident or damage to the vehicle, you must notify the police immediately. A police report is mandatory in such cases otherwise you will be held responsible for the entire cost of damage on the vehicle.
Report the theft to the police immediately, obtain a copy of the police report and then notify Speedy Drive immediately.
In case the renter meets an accident and is booked by police under a hit and run report, irrespective of being culpable for his offence, he has to pay Speedy Drive the full amount of insurance excess listed on the Vehicle Hire Agreement. But in case the client wants to go for SDW the clause does not apply. However, in all cases. A police report is a must.
Drivers are expected to abide with the traffic rules and regulations. For every traffic fine incurred you will be charged a nominal fee to cover administration charges.
All fines or offences related to all Speedy Drive vehicles are processed by our team and subsequent notification and costs are invoiced to the customer.
Please inform Speedy drive or use the Book A Service feature from our website to arrange an appointment with one of our customer service representatives. We will book your vehicle in for service and arrange a replacement vehicle.
Parking in UAE is readily available. Parking along the road side is paid parking with parking meter installed all over UAE.
1. For UAE Resident Visa Holders: A valid UAE Driving License. 2. For Visitors (on visit/transit visa) from GCC Countries: A valid GCC country driving license. 3. For visitors from all other countries other than GCC countries (on visit/transit) a valid international driving license.
An Additional day charge is applied.
Off-road use is a violation of the rental agreement and is not allowed.