What is your policy on fuel?
The Hirer should return the vehicle with the same fuel level as given. If not, the hirer will be charged the cost of fuel plus a service charge.
Do you provide Oman Insurance?
If the hirer is travelling to Oman, he needs to collect an Oman Insurance Certificate from Speedy Drive car rental. Charges vary based on the vehicles, time and period.
What is Insurance Excess?
The customer will be responsible to settle the Insurance Excess or deductible amount listed on the Vehicle Hire Agreement in the event of any damage or loss (including fire and theft) caused to the vehicle provided it is used, operated or driven in conformity with the Vehicle Hire Agreement. A valid police report is mandatory.
How does Salik (Toll) work?
All of our vehicles are installed with a Salik tag. Each crossing at the Salik toll gates will incur a charge of AED 5.
Do you have airport service surcharges?
All vehicles picked up/dropped off at Dubai Airports will be charged an airport service surcharge.
What payment options do you offer?
Clients have the option to pay in cash or credit card for their rental. (Note: Credit card is still required for security). Debit cards are not accepted as a security.
Do you offer a Delivery & Collection service?
For your added convenience, we can deliver and collect vehicles right at your doorstep for a nominal fee. This service is subject to availability.
What is your policy on additional Drivers?
The hirer may add on an extra driver for an additional cost, provided that he/she fulfills all the necessary requirements.
What are the minimum age requirements?
Renters must be 22 years or above at the time of rental.
How does it work when you rent a car?
Depending on the amount of insurance you buy, the per-day charge for a car insurance policy that includes rental car coverage can work out to less than the per-day amount of a waiver. It is usually cheaper to purchase car insurance than it is to pay for the Excess Reduction/Super-CDW at the rental counter.
